Dedicated Server Functionality
Managed and customize your virtual server just like it were a dedicated!
Hardware Virtualization
Rock-solid stability with isolated hardware based Microsoft Virtual Server technology.
Low Contention Ratio
Low virtual machine count means higher resource availability per virtual machine.
Install Anything (almost)
VPN, Antivirus, customer network adapters, escape OS based virtualization limitations
Get more info about Parallels Plesk Control Panel
Hardware
We use only top of the line Intel based Microsoft Virtual Server hardware nodes. All nodes are equiped with one dual or quad core CPU or
Dual single core CPUs. All nodes include hot swap Serial ATA based hard disks RAID1 and RAID10 configuration connected to 3ware hardware
RAID controllers. Server class TYAN and Supermicro boards are used in all VPS nodes.
Software
We utilize Microsoft Virtual Server 2005 R2 hardware virtualization technology. Windows DDS nodes run 32bit and 64bit Windows 2003
Enterprise Edition operating systems. Client virtual machines run Windows Server 2003 Enterprise 32bit and 64bit editions.
Network
Our Windows DDS frontend based network is powered exclusively by Cisco switches and routers. Our Windows DDS nodes are connected to out
Cisco distribution switches at 100Mbit and uplinked to our Cisco cores with redundant Gigabit ethernet connections. We have our own
direct ARIN IP allocations all routing VLANs are handled by our in-house Cisco CCNP technicians.
Control Panel
Our Windows DDS come with the option to addon the Parallels Plesk hosting control panel. Plesk is the perfect companion for our Windows
DDS by automating the installation of PHP, MySQL, MailEnable, DNS and more. Windows DDS is the optimal solution for cost-effective and
manageable Windows hosting.
Hardware
CPU: Single Core 2 Duo, Core 2 Quad or Two Single Core Xeon
RAID: 3ware hardware RAID1 & RAID10
RAM: 4-8 gigabytes of host node RAM
Network: All nodes are connected at 100Mbit
RAID: 3ware hardware RAID1 & RAID10
RAM: 4-8 gigabytes of host node RAM
Network: All nodes are connected at 100Mbit
Software
Technology: Microsoft Virtual Server
Host OS: Windows Server 2003 Enterprise 32 & 64bit
VM OS: Windows Server 2003 Enterprise 32 & 64bit
Control Panel: Plesk for Windows (optional)
Host OS: Windows Server 2003 Enterprise 32 & 64bit
VM OS: Windows Server 2003 Enterprise 32 & 64bit
Control Panel: Plesk for Windows (optional)
Network
VLAN: In-house managed Cisco based
Routing: Redundant BGP
Providers: Level3, NLayer, Telia, Saavis, Sprint, Global Crossing
Routing: Redundant BGP
Providers: Level3, NLayer, Telia, Saavis, Sprint, Global Crossing
Control Panel
Automate: Install and configure your Windows environment through your web browser
Host: Easily Windows-centric applications
Connect: Multiple servers can be centrally managed with the Master level login of Plesk Expand
Host: Easily Windows-centric applications
Connect: Multiple servers can be centrally managed with the Master level login of Plesk Expand
DDS Software Service Addons
From control panels to business continuinty services, we offer the tools that enable you effectively and efficiently manage to protect your
Dynamic Dedicated Server.
Control Panels
Parallels Plesk
Parallels Plesk is a comprehensive control panel solution used by leading hosting providers world wide for shared, virtual and dedicated
hosting. The new control panel is designed to simplify the management and administration of wesites. Plesk control panel automates a
large number of tasks that allow a web service provider to reduce operating costs and resources while at the same time increasing
profitability, efficiency and customer satisfaction.
Control Panels and Addons:
Parallels Plesk w/ 30 Domains
$10.00/month
Parallels Plesk w/ 100 Domains
$20.00/month
Parallels Plesk w/ Unlimited Domains
$30.00/month
Parallels Plesk w/ 30 Domains
$10.00/month
Plesk Powerpack
$10.00/month
Plesk Language Pack
$5.00/month
Plesk Dr. Web
$20.00/month
Business continuity
Ensuring that your business is running smoothly is paramount to being successful. Our VPS Business Continuity Solutions provide you
with the tools you need to efficiently handle service outages, disaster recovery and unplanned service resourse overages.
Bussines Continuity Addons:
Pro-Active Service Monitoring - Level 1
Call/Email
Pro-Active Service Monitoring - Level 2
Call/Email
Automated Weekly Snapshot Backups
Call/Email
Bandwidth Overage Protection
$5.00/month
Off-Server/Site FTP Backup
Call/Email
DDS Support Overview
We offer 24 hour, 7 days, 365 days a week technical support to our clients. Our staff of technicians is available
by email ( help desk ), live chat and emergency based telephone support. All clients can track support
ticket history at our secure help desk web site: https://support.solarvps.com
All managed Windows DDS plan include support for Parallels Plesk, Windows Server 2003 and all included software and network support.
Some 3rd party software/scripts are supported via our best-effort support. Best-effort support means that if our technicians are
familiar with the software/scripts in question, they may provide limited support for this, time permitting. Some of these 3rd party
software suits/scripts are listed below.
Support ticket response time is determined by our Support Queue SLA. SLA times are suggested, however, we strive to answer
and properly resolve all tickets as quickly as possible.
DDS Supported Software
The following is a list of fully supported and best-effort supported software. This software list applies to our Windows DDS solutions only.
Fully Supported Software
The following software is supported as installed by our offered Windows DDS hosting control panels.
Web Server
Internet Information Server 6 & 7, Apache 1.X, 2.X, SSL Cert
Database
MSSQL 2005, MSSQL 2000, MSDE, MySQL 3.X, 4.X, 5.X
Scripting Language Install/Configure
ASP, Dotnet, PHP4, PHP5, Perl(any version)
Mail
MailEnable (all versions), hMailserver, Spamassassin (w/ Plesk Only)
Web Mail
Horde (w/ Plesk Only)
DNS
Microsoft DNS, Bind 8 & 9 (w/ Plesk Only)
Stats/Tracking
Awstats/Webalizer (w/ Plesk Only)
Operating System
Windows Server 2003 Standard/Enterprise
Firewall
Windows Firewall
Best-Effort Supported Software
The following software is considered best-effort support and may or may not be supported by our tech departments as determined by
best-effort support practices
Scripting Language Install/Configure
Tomcat/JSP
Support Queue SLA
The following is a list of suggested support ticket response times. These times are for ticket initial response time. Ticket resolution
is dependent upon many factors and cannot be governed by SLA.
Emergency status
Please note: this status is for EMERGENCIES ONLY. If you cannot reach your server or require a reboot then we consider it to be
an emergency. Control panel licence failures as is affects service is also considered an emergency. Solar VPS considers all other
issues to be non-emergencies.
High status
Generally used for any of following:
(a) Failed service (HTTP, FTP, DNS)
(b) Virtuozzo Resource problems and errors
(c) Problems accessing our Support System
(d) General control panel issues effecting service
(a) Failed service (HTTP, FTP, DNS)
(b) Virtuozzo Resource problems and errors
(c) Problems accessing our Support System
(d) General control panel issues effecting service
Medium Status
Generally used for any of the following:
(a) Reverse DNS requests
(b) General control panel issues not affecting service
(a) Reverse DNS requests
(b) General control panel issues not affecting service
Low status
Generally used for any of the following:
(a) Software reinstalls
(b) OS reinstalls
(c) Service upgrades
(a) Software reinstalls
(b) OS reinstalls
(c) Service upgrades
1 - 30 minutes
Up to 2 Hours
Up to 6 Hours
Up to 24 Hours
Windows DDS Package Pricing
Every Windows DDS package is backed by our 24x7x365 Managed Support. Utilizing the latest Microsoft Virtual Server technology and Windows
Server 2003, clients can take advantage of some of the most stable and compatible virtualization technologies available today.
Meteor DDS
Monthly:
Yearly:
Yearly:
69.00
$703.80
$703.80
System RAM:
512 Megabytes
Disk Storage:
60 Gigabytes
Monthly Transfer:
500GB In/Out Total
IP Addresses:
2 Dedicated
Operating System:
Windows Server 2003
Comet DDS
Monthly:
Yearly:
Yearly:
109.00
$1111.80
$1111.80
System RAM:
1024 Megabytes
Disk Storage:
60 Gigabytes
Monthly Transfer:
1000GB In/Out Total
IP Addresses:
3 Dedicated
Operating System:
Windows Server 2003
Nebula DDS
Monthly:
Yearly:
Yearly:
149.00
$1519.80
$1519.80
System RAM:
1.5 Gigabytes
Disk Storage:
60 Gigabytes
Monthly Transfer:
1500GB In/Out Total
IP Addresses:
4 Dedicated
Operating System:
Windows Server 2003
Galaxy DDS
Monthly:
Yearly:
Yearly:
199.00
$2029.80
$2029.80
System RAM:
2 Gigabytes
Disk Storage:
60 Gigabytes
Monthly Transfer:
2000GB In/Out Total
IP Addresses:
5 Dedicated
Operating System:
Windows Server 2003
