From control panels to business continuity services, we offer the tools you enable you to effectively and efficiently manage and protect your Virtual Private Server.

We offer a range of hard drive and memory upgrades for your server. We also have RAID1, RAID5 and RAID10 options on select server configurations for added data redundancy and performance.

We offer Windows 2003 and Windows 2008 in Standard and Enterprise versions for an additional monthly fee. We also offer CentOS 4/5 ( equiavlent to RedHat Enterprise Linux ) free of charge.

Parallels Plesk is a comprehensive control panel solution used by leading hosting providers worldwide for shared, virtual and dedicated hosting. The control panel is designed to simplify the management and administration of web sites. Plesk control panel automates a large number of tasks to allow service providers to reduce operating costs and resources while at the same time increasing profitability, efficiency and customer satisfaction.

cPanel, the leading control panel on the market today, offers a friendly and intuative system administration interface (WebHost Manager) and an easy-to-use end-user interface (cPanel itself) which allows for management of websites, emails and databases. With the highly popular Fantastico and RVSkins cPanel plug-ins as well as new cPanel features being added regularly, cPanel is always on the cutting edge of webhosting control panels.

DirectAdmin is not as fully featured as either Plesk or cPanel, however, it does offer all the functionality customers need. With the ability to create domains, manage email, databases and DNS, DirectAdmin offers core functionality, combines the most lightweight and stable interface. DirectAdmin also offers a highly developed support community called Site Helper ( www.site-helper.com ). With lightweight code, core functionality and a great support community, DirectAdmin has quickly become a favorite for in the web hosting community.

Ensuring that your business is running smoothly is paramount to being successful. Our VPS Business Continuity Solutions provide you with the tools you need to efficiently handle service outages, disaster recovery and unplanned service resourse overages.

We offer 24 hour, 7 days, 365 days a week technical support to our clients. Our staff of technicians is available by email ( help desk ), live chat and emergency based telephone support. All clients can track support ticket history at our secure help desk web site: https://support.solarvps.com

All managed dedicated servers include support for Parallels Plesk, cPanel, DirectAdmin, Windows Server 2003/2008 and all included software and network support. Some 3rd party software/scripts are supported via our best-effort support. Best-effort support means that if our technicians are familiar with the software/script in question, they may provide limited support for this, time permitting. Some of these 3rd party software suites/scripts are listed below.

Support ticket response time is determined by our Support Queue SLA. SLA times are suggested, however, we strive to answer and properly resolved all tickets as quickly as possible.

The following is a list of fully supported and best-effort supported software. This software list applies to our Linux Virtuozzo VPS solutions only.

The following is a list of suggested support ticket response times. These times are for ticket initial response time. Ticket resolution is dependent upon many factors and cannot be governed by SLA.